1. How do I qualify for this promotion?
All new home subscribers will be eligible.
2. What are the Terms & Conditions?
- Eligible for new home subscription for a minimum of 12 months.
- An administrative fee of $100 will be imposed for early cancellation.
- Subscription rate and delivery fee are subjected to change without prior notice.
3. What do I need to know about local delivery?
Information |
Newspaper Subscription |
Magazine Subscription |
Commencement of publication |
Allow at least 5 working days upon subscription. |
Allow 6 – 8 weeks upon subscription. |
Mode of delivery |
Newspaper will be sent by our vendor to your mailing address before 7.30am. |
Magazine will be posted to your mailing address 2 -3 days after newsstand’s release. |
Delivery fee |
- Subscription rate excludes delivery fee.
- Monthly delivery fee is dependent on property type; HDB (S$3), Private apartment (S$4) and Landed property (S$5)
- Delivery fee is based on per residential address, regardless of the number of publications you subscribe to.
|
Not applicable. |
More information on my subscription.
4a.
How do I know if my online subscription is successful?
You will receive an email acknowledgement once your online payment has been processed.
4b.
How do I know the commencement date for my subscription?
You will receive our acknowledgement letter via post within 1 week from your online sign-up.
4c.
Will I receive any reminder letter nearing the expiry date of my subscription?
You will receive our renewal letter via post, 6 weeks before your subscription expires.
4d.
What happens if I need to go overseas?
Just let us know 5 working days in advance on your stop and resume dates (minimum 3 working days), and we can do a temporary suspension of your subscription.
Your subscription due date will be extended to the number of days for your temporary suspension.
4d.
What happens if I need to change my delivery address?
Just let us know 5 working days in advance.
More information on my free gift.
5a.
How do I know the redemption process for my free gift if I am entitled for it?
You will receive our gift redemption letter via post within 3 weeks from your online sign-up.
5b.
Can I change my free gift after the confirmation of my online subscription?
No, you will not be able to change your free gift.
5c.
What happens if the free gift that I have chosen is out of stock?
Choice of gift is available while stocks only. SPH reserves the right to substitute that with any product of similar value at its discretion.
|